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Contact Us

Key telephone numbers

Hospital Information
318-487-1122

Patient Rooms
318-449-2+(room number) Main Hospital
318-466-6 +(room number) Women's & Children's Hospital


Emergency Room/Chest Pain Center
318-448-6750

Cabrini Foundation
318-448-6580

Business Office
318-448-6711

Human Resources
318-448-6760

Give Us Your Feedback

You have the right to register a complaint concerning any aspect of your stay/care, to receive follow-up from the hospital's patient care representative, and to clarify policies and procedures pertaining to hospital services, including your rights and responsibilities as a patient. Your complaint(s) shall not compromise current and/or future access to care or services. For any unresolved complaint(s) or grievance(s), you may call:

Patient Relations at 318-448-6736 or send an email to: Service Excellence Advocate.


To Report a Violation of Law

We welcome your questions and comments. Your feedback is appreciated. If you don't see the phone number you are looking for in our key phone number list, please use our main information number.

Address
CHRISTUS St. Frances Cabrini Hospital
3330 Masonic Drive
Alexandria, LA 71301


For questions, comments, or suggestions about this site please contact the CHRISTUS system or webmaster,
please send an e-mail to:
suzanne.dekeyzer@christushealth.org



CHRISTUS Integrity Link

CHRISTUS Health is committed to excellence in quality of care and operational outcomes, and has established a confidential tool for addressing problems or concerns raised by Associates, patients, patient's representative, physicians, vendors or a member of the community.

You can be a valuable ally in the prevention, identification and resolution of an issue, and can be assured that the reporting person's confidentiality will be protected to the fullest extent allowed by law.

If you are aware of any problem or concern, or suspected violations of laws or of CHRISTUS Health policy, you are encouraged to use either the Integrity Link website or call the confidential Integrity Line at 1-888-728-8383. Issues may be reported 24 hours a day, 7 days a week.

or

The Joint Commission may also be contacted as noted below to report concerns about patient safety and quality of care.

Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Email: complaint@jointcommission.org
Phone: 1-800-994-6610


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